OVERVIEW
Thank you for choosing Transco Business Technologies (TBT) as your digital MFP provider.  We staff certified copier, printer, computer and/or network engineers to meet your digital output needs. This agreement is to further enhance our ability to provide you with quick, efficient service and support.

TERMS

    TBT will provide a Specialist for up to two hours of free IT services via remote session integrating your MFP. Additional IT services for set up and training beyond the two hours are available at the prevailing rate.TBT will also provide 30 days of technical assistance free of charge from the date the equipment is installed in order to address any issues or concerns in regards to print/scan configuration or functionality. This does not provide for any additional installations or configurations. You have the option of purchasing an "Advanced Networking Contract" that will provide assistance after the initial 30 days. Please speak with your sales representative for details.

     TBT takes a “Train the Trainer” approach to the installation of drivers and scanning. The “Train the Trainer” approach means we will train designated personnel on how to install the drivers and scanning so you can internally manage your future needs. 

     TBT is not responsible for any loss of data, third party software incompatibilities, or hardware failures as a result of print, scan, or fax driver installation as well as installation or configuration of additional software or utilities.  TBT agrees that all information pertaining to our client’s network is confidential and may not be disclosed unless court ordered. TBT is not licensed to run network cables throughout your building.